Close Files
When a match has been found for a Delayed Bag File, and delivery or collection of the bag has been arranged, you must close the file.
Tip:
Closed files remain in WorldTracer for a defined number of days. After that, you can display them using the file reference number or bag tag number, or use the Advanced Search for closed files.
You can't reopen a file, but you can recreate it if you closed it in error. A recreated file is assigned a new file reference, and includes the original file reference.
Note:
When you forward an On-Hand Bag, WorldTracer automatically closes the On-Hand Bag File. However, if a Forward On-Hand Bag transaction has not been performed (for example, the bag was located at your station), you must manually close the On-Hand Bag File as well.
Important:
Ensure you enter the correct Reason for Loss and Fault Station when you close the file.
Close a File
Menu:
Passenger > Delayed Bag > Manage > display file > triple-dot > Close File
Passenger > Damaged Bag > Manage > display file > triple-dot > Close File
Bag > On-Hand Bag > Manage > display file > triple-dot > Close File
Passenger > Delayed Bag > Update and Close Files
Passenger > Demaged Bag > Update and Close Files
Recreate a Closed File
Menu:
Passenger > Delayed Bag > Manage > display file > triple-dot > Recreate File
Passenger > Damaged Bag > Manage > display file > triple-dot > Recreate File
Bag > On-Hand Bag > Manage > display file > triple-dot > Recreate File
More information
WorldTracer Native:
CFI Close File
CAH Close and Amend Delayed Bag File
COH Close and Amend On-Hand Bag File
CDP Close and Amend Damaged Bag File
RCB Recreate File